Training courses Health Care
Training Diversity in communication and educational styles
Content:
The training Diversity in Communication and Educational Styles provides participants with background knowledge and skills for effective communication with parents from various cultural backgrounds. Themes to be treated are:
- Verbal and non-verbal opportunities in communication with parents and child
- (Cultural) differences and similarities in understandings about and perception of sickness and health
- (Cultural) differences and similarities in educational ideals and practices.
- The role of the pediatrician, health centre nurses and families
- Reflecting on personal values, understandings and care-possibilities
For whom:
Pediatricians and nurses at Health Centres or Centres for Youth and Families
Size and duration:
Per participant, the time investment amounts to 10-15 hrs, i.e. individual preparatory assignment, training meeting (with teacher), interim assignment, second group meeting (with teacher and actor) and a certifying assignment. The running time varies between 1-3 months.
Specific issues:
Dates are set in common agreement; the training takes place in a location belonging to the client, unless otherwise agreed. Accreditation for the training can be applied for.
Size of group and participation costs
The basic package for a 12-15 participants’ group amounts to 2200 euro, but the training can be extended or reduced, too.
More information on possibilities and prices: fuusdegraaff@wxs.nl
Training Cultural diversity upon end of life
Content:
The training Cultural diversity upon end of life provides participants with background knowledge and skills for effective communication with gravely ill patients and their family. Themes to be treated are:
- Verbal and non-verbal opportunities in the communication with the patient and his/her family
- Various understandings concerning illness, the approaching end of life and communication in this respect.
- Triad conversations and dealing with care-management groups
- Points of interest in case of pain, depression, sickness and throwing up, obstipation and delirium
For whom
GPs, nurses, care-providers in palliative care.
Size and duration:
Per participant the time-investment amounts to10-15 hrs, i.e. individual preparatory assignment, training meeting (with teacher), interim assignment, second group meeting (with teacher and actor) and certifying assignment. The running time varies between 1-3 months
Specific issues:
The dates are set in common agreement; the training takes place in a location belonging to the client, unless otherwise agreed. Accreditation for the training can be applied for.
Size of group and participation costs
The basic package for a 12-15 participants’ group costs 2200 euro, but the training can be extended or reduced.
More information on possibilities and prices: fuusdegraaff@wxs.nl.
Training Customer-oriented working
Content:
The training Customer-oriented Working provides participants with background knowledge and skills for effectively asking customers for advice, evaluation of customer contacts and learning from possible conflicts. Themes to be treated are:
- Listening to customers, learning from collisions
- Translating problems into research questions and advice questions for customers
- Dealing with advice
- Systematical and accessible description of work experiences.
For whom:
Nurses, care-providers and staff
Per participant the time investment amounts to10-15 hrs, i.e. individual preparatory assignment, training meeting (with teacher), interim assignment, second group meeting (with teacher and actor) and certifying assignment. The running time varies between 1-3 months
Specific issues:
The dates are set in common agreement; the training takes place in a location belonging to the client, unless otherwise agreed. Accreditation for the training can be applied for.
Size of group and participation costs
The basic package for a 12-15 participant group costs 2200 euro, but the training can be extended or shortened.
Training Interculturalization of care
Content:
The training Interculturalization of care provides participants with background knowledge and skills for the effective interculturalization of the primary process of care providing. Themes to be treated are:
- Recognizing one’s own company culture and professional culture
- Pointing out ‘strange questions’
- Interaction with different patients and their family
- Providing culture-sensitive information and advice
- Stimulating colleagues towards intercultural approach of care and care policy.
For whom:
Nurses, care-providers and staff
Size and duration:
Per participant, the time investment amounts to 20-30 hrs,i.e. 4 training meetings (of which one with actor) and interim assignments, The running time is 2-4 months
Specific issues:
The dates are set in common agreement; the training takes place in a location belonging to the client, unless otherwise agreed. Accreditation for the training can be applied for.
Size of group and participation costs
The basic package for a 10-15 participant group costs 4400 euro, but the training can be extended or reduced.